Best Western Grant Park Hotel

Chicago Loop - Millennium Park
2.5-Star Hotel
7.5
Good
2329 Reviews
7.5
Guest Rating
Cleanliness
7.3
Staff
8.5
Location
7.6
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Best Western Grant Park Hotel - Amenities

  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Coffee/tea maker
  • On-site parking
  • vending machine
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • English
  • Japanese
  • Spanish
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Staff trained in safety protocol
  • Accessible rooms through interior corridor available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
  • Wake up call
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available

About

Hotel Features

Across from Grant Park and within walking distance of several popular Chicago attractions, this hotel features an on-site restaurant and comfortable guest rooms with free WiFi. Every room at Best Western Grant Park Hotel offers a cable TV and a work desk. An in-room coffee maker and hairdryer are provided for guest convenience. The Grant Park Best Western features an on-site fitness center and business center. A tour desk with Chicago information is available. Mei’s Kitchen serves classic American and Italian cuisine and specializes in homemade pizza. LaVazza Italian Coffee Bar is open for breakfast and lunch and serves a variety of pastries and sandwiches. Adler Planetarium and Millennium Park are each within 1 mile of this hotel. The restaurants and shops of Chicago’s Magnificent Mile are all within walking distance, along with easy access to public transportation.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Reviews

7.5
  • Staff
    8.5
  • Cleanliness
    7.3
  • Location
    7.6
  • 8
    Very Good
    Kyle
    solo traveller
    Very good
    • What did you like most?
      Clean and great location.
    • Was there anything you didn't like?
      Breakfast is next door , confusing, and personally in a rush normally and don’t have time to sit down and order just want a buffet.
  • 6
    Pleasant
    Nir
    review category business travellers
    Pleasant
    • What did you like most?
      The location is great, and being on a high floor with a view of the lake was a highlight, even in winter.
    • Was there anything you didn't like?
      There were, however, a few issues that affected the comfort of the stay. First, the heating in the room was extremely noisy, well over 50 decibels, making it feel like sleeping with a vacuum cleaner running. Earplugs didn’t help, and turning off the heating in December in Chicago (which I tried) wasn’t a realistic option. Second, the coffee machine was not functioning properly. Each time I made a coffee, I had to hold the capsule in place to prevent it from falling. It’s a small issue, but a frustrating one. Although I asked for the machine to be changed and was told it had been, the problem remained. Most disappointing was the lack of basic amenities. On the night I arrived, there was no soap in the shower. I asked for it to be refilled the following morning, but after returning late that evening from a full day at the conference, it was still empty. This felt like a basic issue that should have been handled promptly.

Location

Best Western Grant Park Hotel
1100 South Michigan Avenue, Chicago, IL
7.6
Good
Location Score