Hotel Xbalamque & Spa Cancun Centro

Downtown Cancun
3-Star Hotel
6.7
Pleasant
299 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.3/10
6.7
Guest Rating
Cleanliness
7.2
Staff
8.4
Location
8.3
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Spa/sauna
Rooms

Hotel Xbalamque & Spa Cancun Centro - Amenities

  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Bathtub
  • Shower
  • Children's playground
  • Karaoke
  • On-site parking
  • mini bar
  • outdoor pool
  • telephone
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Private Entrance
  • additional toilet
  • Mirror
  • Wooden/Parqueted Flooring
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Food delivery

About

Hotel Features

Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away. License Number(s): 005-007-007318/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that breakfast included rates do not include children's breakfast. An additional fee applies. Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

6.7
  • Staff
    8.4
  • Cleanliness
    7.2
  • Location
    8.3
  • 10
    Exceptional
    Hector
    Solo Traveler
    super super value
    • What did you like most?
      room, ac, design , good vibe
    • Was there anything you didn't like?
      water in shower could come out a little warmer and stronger
  • 5
    Fair
    Janaina
    Family with young children
    Bad bathroom with cold water, small pool that's impossible to swim in. Very polite and friendly staff, and a great r
    • What did you like most?
      Employees
    • Was there anything you didn't like?
      pool and bathroom

Location

Hotel Xbalamque & Spa Cancun Centro
Cancun, QR
8.3
Excellent
Location Score