Rooms
Viceroy Riviera Maya, a Luxury Villa Resort - Amenities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Fishing
- Library
- Diving
- Private check-in/check-out
- Beachfront
- outdoor pool
- Poolside bar
- 24-hour security
- Concierge services
- Free Wi-Fi
- Massage services
- Off-Site parking
- Restaurant(s)
- Snorkeling
- Wind Surfing
- English
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- yoga room
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
About
Hotel Features
Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Reviews
- Staff9.0
- Cleanliness9.5
- Location9.3
Magical, nature inspired escape!
- What did you like most?Love this resort!! Will definitely return. Super private getaway with a mature crowd. Quiet, tranquil, peaceful. Good food and amazing staff. Beds were decently comfortable but not our pillow preference (too flat), though housekeeping did bring us another option. The true magic of this place are the private cabins that have been tucked and nestled into the natural jungle and very private attached outdoors showers. It’s incredible. We barely left our room we loved it so much. There were mosquitos around during our visit (early August) but the hotel provides a natural citronella spray to keep them away - and the scent was nice. It also seemed to heal the bites we did get very quickly. Overall, if you just keep applying the spray periodically it’s no bother. The natural beauty of the place was worth the mosquitos that came along with it. It was truly magical. Highly recommend!!!
- Was there anything you didn't like?Loved it all
- What did you like most?This property is damn near perfect. Truly… I’ve been all over many coasts across the world, and this was absolutely amazing. Every detail is perfect. The staff, service, everything.
