JEN Singapore Orchardgateway by Shangri-La

Singapore River - Colonial District
4-Star Hotel
8.6
Excellent
3926 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.6/10
  • Top Rated Location
    Guests rate the location 8.6/10
  • Very Clean
    Guests rate the cleanliness 8.9/10
8.6
Guest Rating
Cleanliness
8.9
Staff
9.3
Location
8.6
Top Amenities
  • Free Parking
  • Swimming Pool
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

JEN Singapore Orchardgateway by Shangri-La - Amenities

  • Free Parking
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Packed lunches
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • On-site parking
  • outdoor pool
  • Poolside bar
  • vending machine
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Pool with view
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • Currency exchange service

About

Hotel Features

With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

Reviews

8.6
  • Staff
    9.3
  • Cleanliness
    8.9
  • Location
    8.6
  • 8
    Very Good
    Audrey
    Family with young children
    The room is small but comfortable, would still recommend for a single traveler
    • What did you like most?
      Great location, staff very friendly, clean rooms.
    • Was there anything you didn't like?
      Bathroom lacks privacy, although the toilet is enclosed, the enclosure is all glass and sound travels through the room. The shower is not enclosed so full exposure when exiting the shower.
  • 10
    Exceptional
    Blythe
    Family with young children
    • What did you like most?
      Fabulous location with food in the mall below the hotel and the subway station/bus stop. Very clean and comfortable.

Location

JEN Singapore Orchardgateway by Shangri-La
Singapore, SG
8.6
Excellent
Location Score