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DoubleTree By Hilton New York Times Square West

Madison Square Garden - Convention Area
4-Star Hotel
6.7
Pleasant
2333 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.3/10
6.7
Guest Rating
Cleanliness
8.3
Staff
8.3
Location
8.4
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Coffee/tea maker
  • Refrigerator
  • Nightclub/DJ
  • Hiking
  • Heating
  • Wheelchair accessible
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop

About

Hotel Features

The DoubleTree by Hilton Hotel New York – Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Doubletree By Hilton New York Times Square West of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Additional charges apply for package delivery at the property. A damage deposit of USD 50 is required DAILY on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

6.7
  • Staff
    8.3
  • Cleanliness
    8.3
  • Location
    8.4
  • 8
    Very Good
    Jun 14, 2025
    Cynthia
    family with young children
    Other than the elevator issue...
    • What did you like most?
      Location
    • Was there anything you didn't like?
      Not too fancy and minimal amenities in the rooms. Elevator issues. They are slow and not enough for the size of the hotel. Waiting 10-20 min and then packed. Stopping at each floor long elevator ride. One night we basically had to climb 27 flights or wait 30-45 min for an elevator. One was being used for staff / house cleaning and one for the roof top. Two working elevators Also the shower sprays on the floor since the shower curtain is 6 inches to short. 4 bath mats help with that.
  • 1
    Very Poor
    Jun 14, 2025
    Elaine
    family with young children
    Bad

    Location

    DoubleTree By Hilton New York Times Square West
    350 West 40th Street, New York City, NY
    8.4
    Excellent
    Location Score
    There are no rooms available at this hotel for Jun 14, 2025 to Jun 15, 2025
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