Hotel Ambra

Name: Hotel Ambra
Address: Playa Del Carmen, Mexico

Playa Del Carmen

2.5-Star Hotel

7.8

Good

156 Reviews

Rooms

Hotel Ambra - Amenities

Swimming Pool
Garden
Safety Deposit Box
Air Conditioning
24-Hour Front Desk
Elevator
Hair dryer
Shower
Wheelchair accessible
On-site parking
indoor pool
outdoor pool
shuttle service
telephone
alarm clock
mosquito net
24-hour security
Concierge services
Designated Smoking Area
Free Wi-Fi
Closet
Daily Housekeeping
English
Spanish
Non-Smoking Rooms Available
Linens
Private Entrance
Mirror
Wooden/Parqueted Flooring
Smoke alarms
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
Cashless payment available
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Staff trained in safety protocol
Temperature check for guests and staff
Free face masks

About

Hotel Features

Located within 1.7 miles of Playa del Carmen Maritime Terminal, Hotel Ambra in Playa del Carmen has a number of amenities including a garden, a shared lounge and a terrace. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has airport transportation, while a car rental service is also available. At the hotel, rooms come with a desk. Some rooms include a kitchenette with a fridge and a microwave. The rooms in Hotel Ambra are equipped with a flat-screen TV and free toiletries. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. ADO International Bus Station is 1.9 miles from the accommodation, while Church of Guadalupe is 3.5 miles from the property. Cozumel International Airport is 20 miles away. License Number(s): 008-007-004902/2025

Guest Policies

Check-in	After 15:00
Check-out	Before 11:00
Room Rates	All rates displayed are for double occupancy unless otherwise noted.

Important Information

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply. Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise.

Reviews

7.8

7
Good
Mar 21, 2026
Matt
Solo Traveler
Nice room to sleep in... very clean.
- What did you like most?
  Clean nice room, good location.
- Was there anything you didn't like?
  No wash clothes, also got a room with a kitchen.but the kitchen.had no untensils, plates, bowls, cookware.. Perhaps in MX people vacation with cookware and kitchenware‽‽‽
1
Very Poor
Mar 21, 2026
McKay
Family with young children
- Was there anything you didn't like?
  I paid cash for my stay and had a horrific run in with the night worker who aggressively accussed me at 0630am of not paying the two nights previous. He would not accept my explanation and told me to get out of ths hotel. The hotel is dead, and just that day I had it approved by my work to stay until November 1. The day shift knew about this, Infact they were suppose to leave the receipts and they didnt. The aggressive and agitated night shift worker should be terminated for how he behaved towards me. I checked out immediately. Room 410. Check my history and the number of times I have stayed at your hotel this last year. I live in Los Cabos. Just this week your accomodations were approved through my work for reimbursement. HOWEVER NEVER AGAIN WILL I BE BACK.