avid hotels - Brooklyn Dyker Heights By IHG

Brooklyn
2.5-Star Hotel
8.8
Excellent
853 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.8/10
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

avid hotels - Brooklyn Dyker Heights By IHG - Amenities

  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Shower
  • Refrigerator
  • Wheelchair accessible
  • telephone
  • blackout curtains
  • Free Wi-Fi
  • Daily Housekeeping
  • English
  • Non-Smoking Rooms Available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Chinese [Mandarin]
  • Closed-caption TV
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Luggage storage & lockers
  • Non-smoking property
  • TTY/TDD compatibility available
  • TV & Movies/Shows
  • Visual alarms
  • Air conditioning in public area
  • Desk/workspace available

About

Hotel Features

Avid hotels - Brooklyn Dyker Heights by IHG is located in Brooklyn, 4.1 miles from Coney Island and 5.8 miles from Barclays Center. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and luggage storage for guests. At the hotel, the rooms have a desk. All rooms in avid hotels - Brooklyn Dyker Heights by IHG are equipped with a flat-screen TV and a hairdryer. Guests at the accommodation can enjoy a continental breakfast. National September 11 Memorial & Museum is 7.3 miles from avid hotels - Brooklyn Dyker Heights by IHG, while One World Trade Center is 7.4 miles from the property. John F. Kennedy International Airport is 16 miles away.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

8.8
    • 1
      Very Poor
      emeliane
      Couple
      Unprofessional staff and a complete lack of respect for returning guests.
      • What did you like most?
        We had a very disappointing and unprofessional experience at this hotel. We stayed here regularly, about twice a week, and were considered returning guests. During our stay, we called in the evening to add one extra night and were told it was handled. However, the next morning the front desk informed us that the additional night was “not added” and said they had no room for us. Despite our loyalty and frequent stays, we were told to leave and were essentially kicked out with no effort to resolve the issue, no apology, and no accountability for their own mistake. This level of poor communication and lack of customer service is unacceptable, especially for returning members. We felt disrespected and completely let down. We will not be returning and do not recommend this hotel to anyone expecting basic professionalism and reliability.
      • Was there anything you didn't like?
        Unfortunately, this hotel does not value its guests and the way customers are treated is disrespectful and unacceptable.
    • 1
      Very Poor
      emeliane
      Couple
      Unprofessional staff and a complete lack of respect for returning guests.
      • What did you like most?
        We had a very disappointing and unprofessional experience at this hotel. We stayed here regularly, about twice a week, and were considered returning guests. During our stay, we called in the evening to add one extra night and were told it was handled. However, the next morning the front desk informed us that the additional night was “not added” and said they had no room for us. Despite our loyalty and frequent stays, we were told to leave and were essentially kicked out with no effort to resolve the issue, no apology, and no accountability for their own mistake. This level of poor communication and lack of customer service is unacceptable, especially for returning members. We felt disrespected and completely let down. We will not be returning and do not recommend this hotel to anyone expecting basic professionalism and reliability.
      • Was there anything you didn't like?
        Unfortunately, this hotel does not value its guests and the way customers are treated is disrespectful and unacceptable.

    Location

    avid hotels - Brooklyn Dyker Heights By IHG
    Brooklyn, NY